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Reviewed: 4th January 2018 Updated: 4th January 2018
|Pounds Sterling, Euros, Swedish Krona,
|Deposit & Play
|Cashback (Wager Free)
One of the earliest adopters of “gamification”, Casino Heroes is one of the most original casino brands online. Launched in 2013 under a different name (Casino Saga), Casino Heroes sprouted up on the online scene with a fresh concept to give players more than just a place to play online. By giving everyone their own virtual hero to care about and make money with, Casino Heroes gave its players a place they can explore, challenge themselves with, and above all have fun.
The Casino Heroes site is the brainchild of a Swedish-Maltese company called Hero Gaming, which holds an official gaming license from the Malta Gaming Authority. A year after its launch the company changed the name of the casino due to trademark rights on the word Saga and has since made several updates to the platform to improve its speed and functionality. To learn more about the casino's current offer and looks, check out the full review below.
Get Ready for Adventures at Casino Heroes
The whole idea of Casino Heroes is to offer players a more exciting way of engaging with the platform than just logging in and heading down to the game lobby. The way this engagement is achieved is through the Adventures map, which has to be explored individually by each registered user who isn't afraid to face some challenges and reap the rewards for doing so.
Namely, instead of offering a loyalty points program like most casinos do, Casino Heroes has a Progression Points system that is based on the 3 islands on the casino's Adventure map. On these islands, you'll get to meet and fight bosses for rewards, collect weapons for future fights, grab treasure bags, as well as earn rubies - the official currency of the casino. You can even exchange those rubies to fill in your own treasure chest with rewards you can use anytime you need them. Need we say more?
Casino Heroes Game Offer
Whatever heroic quest you want to embark on, Casino Heroes will give you the means to do so. Whether it’s a quest for earning some pocket money on classic slot machines, a battle for your playing budget against a live dealer, or a conquest of the world's richest jackpot games, you can find any challenge you want at this online casino. With a game collection that features over 500 mixed games from studios like Quickspin, Microgaming, Yggdrasil, NetEnt, and Evolution Gaming, among many others, Casino Heroes gives you a choice not many other operators can offer to their players.
If you come to play slots, you'll find over 430 different games scattered across the slots menu that feature almost any type of bonus feature and number of paylines/reels you’ll need. Be it outdated machines like the Lucky 8 Line and SuperNudge 6,000, breathtaking modern video slots like Butterfly Staxx and Viking Runecraft, or licensed slots like the Phantom of the Opera and Motorhead. But no other games catch your eyes as quickly as the progressive jackpot slots like the Hall of Gods and Mega Moolah, whose massive jackpot counters can be quite distracting while you're browsing the offer.
Slots aside, the casino also features many virtual table games, including some of Microgaming and NetEnt's greatest works. For Roulette players, the casino has small-high bet tables where classic games like French La Partage and European Roulette are offered to all interested players. Among the card games, you can find around 15 Blackjack variants, including games like Double Xposure, Single Deck, and Multi-hand Blackjack, Baccarat, Pontoon, and Red Dog, as well as Poker games like Casino Hold'Em, Texas Hold'Em Professional, Caribbean Stud, and Oasis Poker. More Poker is available through the Video Poker menu, where you'll find a dozen games like Joker Wild and Kings or Better.
And finally, Casino Heroes also lets you enjoy a great selection of Live Dealer tables, where you can even play games designed for the UK market specifically. Some of the available tables offer Roulette games like Double Ball and Live London Roulette, Live Blackjack and Blackjack Party games, as well as dealer-hosted Casino Hold'Em, Triple Card Poker, and Baccarat tables. Of course, there are others to be found at the casino as well.
Heroic Mobile Casino
At Casino Heroes, it makes no difference whether you prefer to play while you're out and about or right at home in front of your computer. You see, the casino offers a nearly identical experience to any type of player, thanks to a fast, modern, and easy-to-use mobile HTML5 platform. No matter if you want to enjoy the great slot collection, play virtual Blackjack, Roulette, and Poker games, or hit the live casino tables on your Android and iPhone, Casino Heroes will provide you with all the options you need, wherever you are.
200% up to £50 OR Up to 300 Bonus Spins
Due to its unique rewards program, Casino Heroes doesn't have a wide range of bonus options that you can say are standard but instead tries to make the rewards part of your progress in the “gamified” environment of the casino. Nevertheless, this doesn't mean you won't find anything of value outside of the missions and quests available on your Adventures map.
For starters, as a new user, you will be able to claim a standard first deposit bonus of 200% match and up to £50 in bonus money. The bonus can be claimed simply through your cashier without using any special bonus codes, and to unlock it you will first have to make a qualifying minimum deposit of £10. The bonus money comes attached to wagering requirements of 20x and it can be used in any game at the casino, according to its contribution rate towards your bonus terms. Once given the bonus, you will have 3 months to complete your terms or the bonus money will be removed from your account.
Alternatively, the casino also lets you claim a different welcome bonus in the form of Bonus Spins that are given on your first deposit at the casino, according to the deposited amount. Starting with the £10 minimum, you can get 25 Bonus Spins to use on 2 slot games. Every £10 or more you deposit can get you additional Bonus Spins, with the maximum being 300 spins for a deposit of €100 or more. The Bonus Spins are given over the next three days after your first deposit and they have a different value according to the game you are playing. At the Starburst slot, for example, each spin will be worth €0.10. But on a slot like Vikings Go Wild, those spins will be worth £0.25 instead.
The Bonus Spins have a wagering requirement of 40x that is applied to any winnings you make with the bonus. There is no maximum withdrawal limit applied to your winnings, but there is a maximum bet limit of £5. The games you can use your spins on are Gemix, Starburst, Theme Park, Wizard of Gems, Wild Chance, Vikings Go Wild, Second Strike, and Jimi Hendrix, with the first three being available for deposits up to £30 while the others are unlocked only with higher deposits. Any bonus money you make with these slots will be considered as standard bonus money and will thus remain "sticky", which means you won't be able to withdraw it after you've met your bonus terms.
Casino Heroes Payment Methods
Deposits and withdrawals at Casino Heroes can be made via several banking methods, including Skrill and Neteller e-wallets, Visa and MasterCard cards, Ecopayz, and Zimpler, depending on your location. Like all casinos, Casino Heroes also has a verification process that you have to complete before you make your first withdrawal, or in some cases, before your first deposit is allowed.
To deposit your first money, you can choose any of the available banking options as your preferred method. The minimum deposit amount is £10 for your first deposit and £20 onwards for all methods at the casino, while the maximum varies according to your chosen option. The deposits are instantly processed by the casino but some banking options may be charged fees that can be seen when you’re completing your deposit request.
To cash-out from the casino, you can only use your credit and debit cards, Trustly, Neteller, and Skrill, as well a wire transfer to send the money back directly to your bank account. The minimum withdrawal limit is the same, or £10, while the maximum you can withdraw in a single month is £20,000. Your withdrawals at the casino will be charged a 2.5% fee but only after your third withdrawal in a calendar month, in which case the fees will be clearly stated on your withdrawal form.
As for the waiting times, the casino states that the processing time can last up to 72 hours, weekends included, while any time after this limit is subject to your chosen method. E-wallets, for example, offer fast withdrawals, while credit card transfers can take a total of 5 days to be cleared.
UK Customer Support
If you have any problems you need resolving, you can contact Casino Heroes via the e-mail address listed on their website or by using the live chat feature, which is available at the mobile and desktop sites on your bottom right corner. Unfortunately, the operating hours of the support service are not 24/7, so you sometimes have to be patient to get your problems resolved.
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